Privacy statement – FARKET
Visiting FARKET
When you browse FARKET, our service provider may log information for statistical purposes – including your server address, top level domain name (eg .co, .com, .gov, .au, .uk), the date and time of your visit, the pages accessed, and the type of browser used.
Collecting personal information
We may collect personal information directly from you or a third party if: you have consented, we are authorised to do so under an Australian law or you would reasonably expect us to collect the information, for example, from an organisation of which you are a director or office bearer, or from publicly available sources. We collect your personal information to administer the FARKET App. This may include: assessing entitlement to register as a seller on the FARKET App and other registrations verifying the identity of key individuals associated with selling entities, maintaining the integrity of the FARKET App to ensure records are current and accurate, responding to feedback or concerns you have regarding FARKET products and services, registering and servicing your account, including keeping your information up to date, and verifying your identity, communicating with you about our products, services, and promotions, improving our products and services, improving operational processes, working with service providers, safety, security, fraud, and loss prevention, complying with our legal obligations and protecting and defending our legal rights and interests, interacting with regulators and relevant government entities and as otherwise required or permitted by law.
Publicly available personal information
Publicly available information on the FARKET App is accessible by any member of the public and may include historical details.
Personal information available to government agencies
In addition to publicly available information, we may provide other personal information to federal, state, territory and local government agencies for the purposes authorised by their legislation to carry out the functions of their agency. We do not identify users or their browsing activities except, in the event of an investigation, where a law enforcement agency may be entitled to inspect the service provider's logs.
What to do if you think we have breached your privacy
If you are not satisfied with our decisions, services or actions regarding the privacy of your personal information, or access to it, you have the right to make a complaint. A complaint enables you to express dissatisfaction and seek a remedy to your situation. We aim to acknowledge all complaints within five working days of receiving them. We will also work with you to resolve your complaint and will keep you informed about its progress.